I've sent a pm to brian_p who was a considerable help to me so I hope he will come to your aid. The command is as follows without the speech marks: "sudo apt-get install" followed by a space and then the path to your deb files which might look something like "/home/ your username/ name of folder containing driver file/ then press the return key - you will likely need to enter your password before the command runs as sudo means running with root privileges. If you do this, try using the terminal after extracting the *.deb files to a suitable location. It might also be worth uninstalling the printer driver and reinstalling it in the newer version. Whether updating to LM19.3 would be helpful, I don't know but it may be worth trying. You are not on the latest version of LM19 which is LM19.3. If there is nothing there than a print queue jam can be ruled out but if there is something there, you will need to remove it and try again. 'View Print Queue' as suggested by the number 6 item in your original list. Can you confirm that it is definitely not listed in the print queue in 'Printers - localhost' under 'Printer'.
You say when you tried to print that an item appeared in the print queue and almost immediately disappeared. Sorry I missed noticing the number 4 item in your original post. Also tried restarting the printer, did not help.Restarted computer and tried using the newly added printer, a printing job was added to the que but it disappeared after a few seconds and nothing was printed.Added new printer and searched manually for the driver from usr/share/cups/model/CNCUPSLBP1120CAPTJ.ppd.From the Mint start menu opened the "printers" tool.deb packages: linux-capt-drv-v271-uken/64-bit Driver/Debian/cndrvcups-capt_2.71-1_b and cndrvcups-common_3.21-1_b
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